Literacies and Communication for Healthcare-Samples for Student

Question: Discuss about the Literacies and communication for healthcare. Answer: Communication for healthcare This essay will examine the concepts, communication tool and framework of conversation within the nursing health care. A model case study that involved a first-year nurse student will be used in the analysis of the various concepts, communication framework and a communication tool. A concept can be defined as an understanding preserved in the mind from an experiences and imaginations according to (Townsend Morgan 2017). Riley (2015) proposed that a concept or notion is a building block of a particular theory. Nursing governance concept will be used to analyze the model scenario two. The concepts empower all the employees within the nursing workforce to take part in decision making without any discrimination. Thus, providing them with a sense of belonging in the management. Communication framework involves identification and categorization of steps to render implicit and explicit conditions of a patient. The paper will also analyze the application of the assertive communication to re solve the communication to outline other key roles of the nurse and nurse trainee. Later, discuss the appropriate tool applicable for the effective communication to the selected case model two. The nursing governance concept was selected for the scenario 2 since its very vital in roles played by nurse practioners. Nursing governance concept create equality to all employees towards the success of an organization. Flicek, (2012), reported that during attachments, nurse student will mainly interact with experienced nurses hence using the nursing governance concept adheres to nursing code of conducts. Assertive communication framework according to (Yoo Park,2015) express both positive and negative feelings in a holistic, open and direct way. That means in scenario 2, the communication framework allows the student nurse to respect rights of the nurse in charge and to recognize his or her rights. The assertive communication therefore, creates room for student nurse and the nurse to creatively confront and get a mutual satisfying solution to a problem. SBAR according to (Bach Grant 2015) is one of the best communication tool for the second scenario. The tool is utilitarian for au thorization of the authority transfer from the nurse to the trainee. The nurse was required to offer a description, diagnosis, status assessment of the client and an endorsement on how the student was supports to handle the patient. The tool would equip the student with skills and the mistake done would not have occurred. The nurse addressed the student colleague in a very inappropriate, unethical and unprofessional manner. The communication between the two nurses was there not effective. Adhering to the nursing code of ethics that demands respect for colleagues is quite important in developing a good communication and working environment. In order to achieve health care goals good communication is really essential. The nursing governance concept is often associated with poor cooperation and ineffective communication in a health care setting. It causes devastation to some health care providers if not well utilized. The shared governance affects interpersonal communication especially where direct communication among health care givers is a prerequisite. For the nursing governance to be effective, accountability and responsibility are key. The needs and the comfort of the patient should be given the first priority for any effective communication to take place (Kear et al 2012). Accountability helps peop le to reflect and review their action in order to determine the future decisions and be responsible of their own actions. In scenario 2 the nurse is aggressive to the student hence distorting the communication of the idea intended to be driven home. Aggressive people will only pursue their desires without caring the distress they cause others in the process. The aggression of the nurse hurt the student nurse and upset the patient who was being attended. The communication would be really good if the nurse used the assertive skills in the right manner. Assertiveness respects and recognizes the rights of other people.it also helps one to build up some creativity of seek a solution to a problem. She was supposed to express her/his feelings and ideas without demeaning the ability the student nurse. Instead, the nurse was hash and rude consequently hurting the colleague. He/she arrogant and thinks the student is too incompetent to dress a simple wound. Communication difficulties are acknowledged when the set objectives are not achieved or in cases where employee handover is extremely high. According to (Well et al 2012) communication among the nursing workforce may tremendously impact patients results. Healthcare practitioners should be at the fore front to scrutinize and establish communication difficulties. Then attempt to implement proper ways in resolving them in their line of duties. Nursing governance concept can be applied in model two case study to create a corroborative link between the first-year nurse student and the mentor in order to eliminate any existing communication obstacles. Hence improving the treatment skills of the student. With respect to (Xie et al 2013) a good relationship among the nurses improves service satisfaction. Assertiveness is a weighty quality for the nurse practitioners to consummate the needs of their clients. Therefore, effective communication and aggressiveness between the trainee and the men tor creates a stable trust among them thus allowing them, to make wise decisions. That means the nurse on duty is expected to own decent understanding, proper communication and attitudes towards the first-year student nurse. If the nurse is able to implement assertive framework, then the trainee will have assertive in her work to offer a competent service. The assertive framework also allows the co-investigators to seek the extent of skills acquired by the trainee through the healthcare programs. In case of any insufficient then the trainers can employ the right measures to equip the student. One of the strategies with respect (Cornell et al 2013) used to communicate during handovers is the ISBAR technique. The technique ensures everyone involved with the patient must understand the procedures during the administering of the treatment to that particular client. The adoption of ISBAR communication tool according to (Aebersold et al 2013) helps to enhance nursing communications. Though the technique requires appropriate application. Identifying the situation, background, assessment providing proper recommendation contributes greatly to proper communication skills. Thus, allowing the nurse practitioners to offer a substantial communication in a satisfied manner. The communication tool could be assimilated to the second scenario to boost the communication skills of the nurse trainee and the mentor. ISBAR tool exploit the standard language to pass a complete critical message. The tool takes care of common jargons which could lead to misappropriate interpretation of any contrad icting instructions. Hence the nurse in charge could have introduced the student through the ISBAR communication tool. If the nurse applied the ISBAR tool appropriately, the mess from the student could never occur. The paper discus a scenario where a nursing student in first year is mishandle by the nurse works with. He is harassed in the presence of a patient he is attending to. Later, he seeks for a way to settle down the matter with the nurse he who victimized him. The essay examined the concepts, the framework and the tool of conversation within the nursing health care. Nursing governance concept, assertive communication framework and the SBAR tool are utilized to facilitate good communication within healthcare service settings. Governance concept emphasize the need for accountability while assertive communication is used to demonstrate a suitable way of approaching matters within nursing health care. SBAR was a tool used to help the nurses changing shift to communicate the condition of the patient easily. The issues discussed are important for any nursing student to help them deal with different situations of their career References Flicek, C. L. (2012). Communication: A dynamic between nurses and physicians. Medsurg Nursing, 21(6), 385. Kear, M., Duncan, P., Fansler, J., Hunt, K. (2012). Nursing shared governance: Leading a journey of excellence. 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(2015). Effects of case?based learning on communication skills, problem?solving ability, and learning motivation in nursing students. Nursing health sciences, 17(2), 166-172. Townsend, M. C., Morgan, K. I. (2017). Psychiatric mental health nursing: Concepts of care in evidence-based practice. FA Davis